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Field notes from the floor.
How real restaurants run faster, get paid cleaner, and serve calmer — plus the occasional look at how Servd is built.
How smart KDS routing cut average ticket times by 4 minutes
Station-level routing, age-coding, and bump-back turn a chaotic pass into a calm line. Here is exactly how it works.
Read article →Reading your daily settlement without a finance degree
Card fees, provider splits, refunds, and net payout — what each line on your 8 AM settlement actually means.
Read article →QR ordering that diners actually finish
Most QR menus lose people at the cart. A few deliberate choices in Servd keep checkout completion above 90%.
Read article →Built in Cairo, expanding across the world
Why we started with the hardest market for hospitality tech — and what building there taught us about reliability.
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